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Technical Support

FirstClass Email Information

FirstClass is the email system used by staff and students at the Fraser Valley Distance Education School (FVDES). Every new online student receives an account on the FVDES FirstClass system, FirstClass software which can be installed on several computers and detailed instructions explaining how to install and set-up the program. It is not uncommon for these resources to be lost, damages or misplaced and that is why the same information can be found in this section of the FVDES web site.

 

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Obtaining FirstClass Software

The FirstClass installation program is available from several different sources

  • The FVDES 2009-2010 Software Support DVD disk
    All online students receive this disk when they first enroll in the program
    Please note that this is a DVD and not a CD-Rom. The information on this disk must be read by a computer equipped with a DVD reader

  • From the Internet
    The FirstClass Installation program can be downloaded from the FirstClass web site:

              http://www.firstclass.com

Click on the "Resources" menu and select, "Download FirstClass Client".
Follow the download instructions and choose the version of FirstClass that best fits your computer's operating system.

After you have downloaded the client, install the program.

 

Installing FirstClass

Below are a series of links to video clips which will help you to install and set-up your FirstClass E-mail program

Setting Up FirstClass

Below is a link to information and video clips which will help you to set-up your FirstClass E-mail program

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